Support Resources

Several resources are provided to make using HostedStore a painless and rewarding experience.

Email Discussion List

An email list for discussion of HostedStore issues including modification and enhancement, Lasso related issues, and any other topic related to successfully running an online store. This list is also the official support channel.

An archive database of past posts is available for reference in the support area.

Modification Requests

The entire database of modifications requests is available for searching and viewing. Modification requests include bug reports, documentation error and omissions, and feature requests. Users are able to submit their own modification requests and add comments to the requests of others.

The person that opens a request is also the same person that is charged with closing the request. If it is a bug report, then the issue will not be closed until it satisfies the user and they close it. If it is a feature request, then it remains open until the modification meets the expectations of the requester. And so on...

This system, while unconventional, is provided to help ensure high quality enhancements to the HostedStore application.

Articles

Support articles that provide in depth discussion of "how to" type issues. The articles may focus on HostedStore modifications, Lasso techniques, and anything else that pertains to using HostedStore more effectively.

Users are free to search and view articles, comment on articles to add additional details, or write their own articles to help others.

Change Log

Searchable database of all changes made to the HostedStore application and modules provided by HostedStore Corporation.